form follows function

  “I would have written you a shorter letter, but I didn’t have the time.” — Mark Twain The process of developing meaningful content for websites is sometimes a bigger challenge than the technical construction of the website itself. One reason for this is that there is essentially no limit to need. The freeform nature …

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when you look into the abyss…

  I’ve noticed how problem solvers often become strangely “infected” with and by the problems they are attempting to solve. In communications projects, this translates into a tendency to unconsciously fixate on the problem and be seduced into talking about its causes, outcomes and complexities at the expense of talking about the solution. Marketing is …

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