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Thanking your clients and customers

We learn the importance of saying thanks at an early age. “Thank you” communicates appreciation, gratitude, and respect.  It’s a message that never gets old. Strangely, many businesses and organizations forget about saying thank you or say it in such a perfunctory way that it seems more like an automatic response than a meaningful expression. We believe relationships …

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minimalism, trust, and some really good chocolate

Research plays a crucial part of creating good design, and so a designer’s life is essentially a never ending series of opportunities to learn. The best designers are really the best at learning. That’s what I like to say as I help myself to a generous handful of research. My third. “That’s Callebaut, 54%,” Kevin …

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